PayPal Community

 @kernowlass    You gave some super ideas about how to spot fraudsters 5 years ago. Today, the copy and paste list you liberally use across these forums is not so useful and in fact - a bit of a kick in the teeth. Let me explain why. You see the complaints are not about the fraudsters - but Paypal's shielding of them. Even if the post was about how to not get tricked by fraudsters in the first place - your advice is out of date as my list explained.    The solution the mod selected for me (?) is meaningless but symbolic. There was no solution and yet a Paypal mod decided there was. Are you even close to understanding there is a theme here? Also my trustpilot links were removed on another thread by the same mod as he claimed I am not allowed to post personal information. The Trustpilot reviews were not displaying any personal information. Spotting a theme yet? Again you talking about items from China being tat. I will put this in bold so it gets through. The items described were high quality Japanese branded products from the US. That is what the scam is. American address, phone number, reviews on facebookfrom the US and the all important 'you can pay through paypal.' Chinese tat is chinese tat - however again, like 99% of what you post, that is sadly irrelevant. You stated: 'Its true however paypal has to give 'buyer AND seller' protection so its an impossible task to please both parties which is why you have to play the system correctly including disputes etc.'    Insidious of you to write that when we are talking about fraudsters - not honest businesses. Please attempt to be neutral. Paypal is still deciding whether my fraudster is a fraudster my dear chap and that is what I want you to comment on. NOTHING ELSE. Paypal is aware the fraudulent man and company are not american  and have never been american countrary to their advertisement and company literature. Paypal is aware the fraudulent company has now closed its website and deleted its Facebook adverts. I have furnished Paypal with screenshots before all this was deleted. Paypal is aware of the fraud and the falsely advertised product,  but Paypal after two weeks of me complaining has still not admitted these people are fraudulent. Paypal is still repeating that repulsive nonsense like you did of being 'fair to both sides' and worse? 'No evidence of fraud but we are looking into it..' This has been going on for two weeks. Paypal has done everything except be honest. Paypal told me there is no evidence of fraud - there is and they later tried to distance themselves from that statement when I stated the obvious facts.. Paypal said the best they could offer if £15 of the £28 return shipping costs because they can't prove the fraud.. when I said I have displayed evidence of the fraud - they went quiet and then nervously offered me some vouchers to make up the difference....  ANYTHING BUT ADMIT I WAS DEFRAUDED AND CLOSE DOWN ALL TIES WITH THESE FRAUDSTERS AND GIVE ME A REFUND.  ... View more

1/ Return address was in the US and that is what they are doing mostly now. So no. You only find out that his name is not 'Bill' but is in fact Zi'an and the return address is in China once you ask for a return, so no. The minute Paypal can see the company is not in the US, but China - ban them for false advertising - don't wait for more people to be scammed. Show some humanity. 2/ Contact number was in US. 3/ Company gave its address - in the US. Florida to be precise so no. Sensing a theme? Your advice is outdated by 5 years..   4/ True, prices were very good, but often you find good prices - not necessarily a sign of a scam.   5/ Sometimes they have reviews, sometimes they don't - again... not a certain tell.   6/ Incorrect. Paypal took all my evidence - realised the company was a fake and then said 'we cannot verify the fraud' and 'we have to be fair to both sides' as they often say to many other victims - just re-read these forums to see the games PayPal plays. Disgusting really.  7/ Tracking numbers in my case were all correct. Finally you stated as fact: 'Paypal would not be able to check every individual seller / merchant / company in over 200 countries worldwide that adds paypal to their website to accept payments.' No one is asking that. What we are asking... again and again and again is that PayPal stops playing games. There are countless instances of a company being proved a fraud and Paypal tells everyone - including myself - 'we can't prove the fraud'... 'we have to be fair to both sides'.. this is repulsive and has to stop. Also I did not accept your answer as a solution but like with PayPal in general... the game continues..     ... View more

Same happened to me, defrauded by a Chinese guy pretending to be an American called “Bill.” I stupidly documented the entire fraud believing that PayPal would offer a full refund and protect its customers from this man. They did neither. Instead I got some woke nonsense about them having to be fair to both sides! I will spend the rest of my life making sure less people use PayPal. I have been using PayPal for years. No more. By siding with the scammer they showed themselves to be just as fraudulent. ... View more