Hello All, Hopefully someone can give me some advise please 🙂 I sold a ring on eBAy (Buy it Now) and the item was pay for via PayPal, apprx £ 125.00 incl postage from UK to Canada. The item was posted the same day to the address provided and I do have proof of postage and a tracking number. A few days later a unauthorised payment case was opened. And before I had the chance to provide this additional postage information the case was immediately closed and a refund was given from my account. I had no way of knowing this was an unauthorised payment, I have send the item, I can provide the address of the fraudsters, I lost my ring and £ 125.- Can anyone advise me please, can I dispute this or re-open the case ? Thank you 🙂
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