The other day, I attempted to make payment for $550 to another paypal user. The issue isnt with the other paypal user or the transaction to him. The problem is when I went to enter the dollar amount, the next choice was to select goods/services or family/friends. When I selected family/friends, the 2.9% paypal fee was added to my payment. So I backed out of the transaction. I re-entered the transaction and this time I selected goods/services and there was no fee. So I continued with the transaction. The other paypal user and I end decided to refund my payment...no problem. However when he emailed me he said that the 2.9% fee was removed from my payment and he could only refund my original amount minus the 2.9% fee as opposed to the whole amount. He sent me a screen shot of it. He is a legit paypal user and there is no suspicision of funny business. How do I correct this within Paypal so I receive my full payment as opposed to full payment minus 2.9% paypal fee? Thank you for any advice.
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