In December I singed up for a free two month trail for some software and decided not to get it. However they went to my PayPal account and took the money out. I tried to contact the company to no avail so filed a dispute with Pay Pal. I just got a notice that my claim was denied. I did not authorize this payment and am disappointed with Pay Pal, It is not the safe place I thought it was and want to cancel my account as well as my Pay Pal credit card. I can't find a place to do it as I did not give them my information to access my account. Can someone please tell me how to cancel ? I am a 77 year old woman and I believe I was taken advantage of. Thank You
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