Not the same, but similar - my account was hacked last week, some tripehound stole £150 by buying electronic games in my name and diverted my emails to his account to receive the codes. I managed to stop 2 sellers sending the codes but am £100 out of pocket because the other two had alreadybeen sent. Reported it to PP who agreed and sorted the refunds in my favour, then decided two days later "there was no evidence my account had been compromised" - yet they sent another message *at the same time* saying there had been unusual activity on my account and it had been frozen! A week later it is still useless and I cannot even pay with a credit card ie without going through PP. And I thought OK, if they say it wasn't hacked I can claim for non-receipt of goods. No, eBay won't consider that because PP has told eBay that I registered a dispute with both sellers. So either I WAS hacked (and yes, I promise you I was and should be covered by Buyer's protection, or I was NOT Hacked but haven't received any goods and should get my money back. I don't see why PP should have it both ways.
... View more
