If you haven't had previous issues the bank should help. Show them the correspondence from paypal. I know they don't want to get involved, but banks and paypal know the scammers. The problem with the way the pp transaction went through looked like you knew the person you were sending the money to. I stayed with the matter; I wrote to pp and gave my bank all my papers, and I was starting a dispute with the attorney general of the state discount super store operated from. A lot of time went by, but in the end the bank made the final decision. Good luck.
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I don't know how much time went by, but contact your bank and start a dispute. They are aware of the scam. The bank can electronically reverse the charge. Make copies of any transactions you've had with discount super store, and the difficulty you had trying to get a refund.
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Hi Anita, They go back and forth for a while, but start a complaint with Paypal as it seems you did and go to your bank with any proof that no merchandise was received, this was a scam, etc. Your bank is the one that ultimately reverses the charge. Good luck. My resolution took 3 months. But DSS has a history at this point and they are bad news.
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Contact your bank asap and make a claim. Make copies of all the correspondence, etc. Contact Paypal as well. Sometimes if your claim is legit they will credit you. Dont give up.
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I ordered a laptop computer from what I thought was a legitimate company using my Pay pal account. The day after I wanted to cancel because I tried contacting customer service from the merchant "Discounts super store" and could not reach them, I looked for a telephone number but there was none. I have contacted PayPal about unauthorized use/scam. Paypal came back with no help. I never received the item.
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