@kiatee44
Please contact customer service for assistance with this. Ask for an appeal. Be firm, but friendly.
To contact:
Log on.
Click HELP at the top menu.
Scroll down and click CONTACT US.
Scroll down to click CALL US or other contact options.
Call early, during business hours, west coast time to try to get a US rep.
Or contact via social media:
Facebook (US): https://www.facebook.com/paypal
Twitter (US): @AskPayPal
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