Hello , I currently have been running a Fursuit Making Business for TWO years now and I use my Mom’s PayPal for this and she knows about my business and helps me as well, and haven’t had one Forced refund/Complaints until recent events My TOS states < You must be over 18 to work with me if not you MUST have your parents contact me <DownPayments are NONE refundable <I have all rights to Terminate/Drop Commissions And refund customers if I feel that they are not responsible/mature enough to work with. <Designs must be ORIGINAL and not stolen reff sheets off google This person commissioned me for a Fox Fursuit and paid for a Due Date. WITH A STOLEN REFF SHEET WHICH I FOUND OUT AFTERWARDS. They told me they were 22 years old at the time. I eventually got an actually Job and have been working full time then when I get off I work more on suits. They had been pestering me everyday for updates and this due date was HELLA short okay . And so eventually I messaged them basically saying hey this isn’t doing well for my mental and physical energy I’m going to refund the Due Date charge and work on your commission normally . My suits usually take 6-7 months (which is stated on my TOS) and they wanted it done in less than two months man. Which is ridiculous , So after that they basically went off on me , Demanding FULL refunds and threatening to take me to court. Comes to find out she’s actually FOURTEEN YEARS OLD. I start demanding to talk to her parents or we would not be able to talk about the situation any further and they continuously denied me . They wanted me to call them but I said no I wanted their parents number. They gave me a phone number and I asked for a screenshot of the contact so I know who it is and of course it was them (she even immitted to it being her number) so I never called/texted her. It also got to the point where they went through my Facebook account and FOUND my number and started HARASSING me . She continuously called and left multiple voice messages begging me for a full refund in some then threating to take me to court if I would not give her the money. Her reasons for not wanting to wait and need the money was <She paid for her grandfathers funeral (yeah the 14 paid for it alllllllll by herself y’all) <She has to pay her bf back because he bought it (has no bf) <Family in Debt (During the time she said this excuse she had 7 Fursuit commissions in the making :)))) !) And even after all that I still being the nice person I am decided I would give them HALF a refund which is what they would ORIGINALLY Get because DOWNPAYMENTS are non refundable. And I told her the refund would be on my time and when I sold off her suit. Of course she was impatient she still did not follow our agreements. Everyday constant messages and they even started posting LIES on their Facebook saying I kept bringing up their Grandfathers death (I have screenshots it literally was only them) and said I wouldn’t refund them but posted NO EVIDENCE. Anyway they opened a case and I LOST. Even after sending them my Terms Of Service, Screenshots of them Agreeing to me TOS, Agreeing to the Refund ,of the amount we agreed on , AND then denying to let me talk to their parent and ammidting that they are 14 Years old. So now my account is Negative $500+ and she was only suppose to get $310... Someone please help , I’m not sure what to do and I’ve read on paypalsucks.com That if I do not pay off the debt they will send debt collectors, The account isn’t even in my name and I can’t afford to pay it off with the money I make :,/ Nor do I feel like it’s fair honestly?? -Lied about her age -Denied contact to parents -14 Years old on PayPal (yes I know I’m 17 but at least my mom knows what I’m doing and the account is in her name and not my own unlike hers.) -Went against my Terms Of Service -Forced Refund, Got more than she was suppose to And even with all that I still lost . Any help would be appreciated 😕
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