I sold a phone approx 6 months ago only to find that the seller has taken a claim out against me for the item "Not being as described" The problem is that the phone has stopped working and they want me to sort it out which i don't have a problem with as it is under 12 months old. My issue is that my Paypal account is now in deficit the buyer is using a false reason to raise the claim and i understand they are the only ones who can close the case so I'm being held to ransom. I don't feel that after 6 months they should be able to do this because it was working fine when they received it they didn't complain then and how do i know that they haven't damaged it themselves. Advice please...........
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