I purchased a made to order item. Before I purchased i asked if would be delivered before a certain date as I was going out of the country and needed to take it with me. The seller assured me twice, that it would be received well before the date I needed it for. Well, it didnt arrive in time. It arrived 3 days after I had left. The item is no use to me as it was a gift that needed to be taken with me. I want to return the item but the seller is refusing to send a refund. Is not arriving on time reason for a despute?
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