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since ‎Nov-15-2017
RayEscMata
RayEscMata Contributor
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I'm not too sure myself...

by RayEscMata Contributor in My Account Archives
‎Nov-16-2017 11:15 PM
‎Nov-16-2017 11:15 PM
@pinkeclipseid I'm not too sure myself - I've never seen the button, but my client has been able to confirm the payments as instructed. Can you try having you customer/client check for it in their transactio history?  ... View more

21-days hold lift

by RayEscMata Contributor in My Account Archives
‎Nov-15-2017 11:45 PM
‎Nov-15-2017 11:45 PM
Hi Jyana56,   The 21-days hold on the payment is S.O.P for unverified merchant accounts, I think. You should be able to see some info and requirements to become one if you look it up - It'll take a while to get verified though (One of the items is only cleared after 60 days of getting payments).   Good news is - You can have your customers/clients confirm the payment in their payment history to shorten the hold to 2-3 days.   Have a good one! ... View more
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