I have sold an item trough paypal "pay for the goods". In lead up to transaction itself I had long email conversation with the buyer. Person have provided delivery address. Soon as I have received money I have sent the item out and provided the buyer with delivery details including tracking number. Few weeks later I found that there's dispute oppened by the buyer on the bases unuthorised transaction. I than provided paypal resolution centre with all details of my conversation with seller and trackin number too. At the point of transaction I've noticed that person sending payment have diffrent name than the person I had email exchange with but I didn't found this to be suspicious. I've been selling item with good faith that I'm dealing with someone who genuinely want to buy it. I don't know what is my position in this situation. Potentially I've lost whole value of the item and item itself. Any advice ?
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