i recently invoiced 2 customers for products ordered through a third party. one was special order cabinets and the other was custom shower glass enclosure. the cabinets were delivered to me and when I told the customer I had their cabinets they refused to accept them. they told papal items werent delivered. stuck with cabinets (nonreturnable) and a chargeback. the glass enclosure were for 2 showeres. one enclosure was delivered to the customer and partially installed, the second was being delivered and customer cancelled the delivery. chargebacks were $700 for cabinets and $800 for glass. I am a small business and cant pay the chargeback and cant return to third party the construction materials. Customers lied to their credit card company about the situation
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