Hi adelle2,
Welcome to the community forum and thanks for posting.
At PayPal, we’re happy to answer your questions. However, if you have a question regarding Shutl, we advise you to contact Shutl Customer Support to receive the best possible answer.
Our Return Shipping on Us service may cover the cost of return shipping for eligible items back to the seller. To activate PayPal's Return Shipping on Us service for free, simply go to https://www.paypal.com/uk/webapps/mpp/refunded-returns and click Agree & Activate Now. Once you have activated, you can submit a refund request for your return shipping costs. For full details on the service, please refer to the terms and conditions https://www.paypal.com/uk/webapps/mpp/refunded-returns/general-conditions.
Intars
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