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since ‎Sep-02-2017
Country: Australia
Type: Personal
bleach
bleach Contributor
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Confirming my identity issue HELP

by bleach Contributor in Disputes and Limitations Archives
‎Nov-04-2020 02:26 PM
‎Nov-04-2020 02:26 PM
I have money in my PayPal that my mother in law sent for my son's upcoming birthday - to go towards his paying for his party. I logged in today to try and transfer it but when I hit transfer it just refreshes and takes me back to the same page, and when I click on my wallet it says that the money is waiting for me and I need to confirm my identity. I've clicked the link to conform my identity, which it just brings up a page that says my identity was confirmed even though I done nothing to conform it 😕 Has anyone else experienced this recently? How did you fix it? I'm currently on the phone to PayPal and sent them a message but who knows when they'll answer *sigh* ... View more
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  • Account Limitations

Dispute was closed without my knowledge.

by bleach Contributor in Disputes and Limitations Archives
‎Dec-22-2019 04:10 AM
‎Dec-22-2019 04:10 AM
I put in a dispute for an item that never arrived. The seller offered a refund however I cannot reply to accept the offer as apparently the case was closed for some reason after their offer. I never authorized the claim to be closed nor did I have a chance to accept the refund. Has this happened to anyone else before? ... View more
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Pay Aftee Delivery option no longer working?

by bleach Contributor in About Payments
‎Sep-02-2017 05:20 PM
‎Sep-02-2017 05:20 PM
I've recently encountered that PAD isn't working with merchants it was working for previously, literally as recently as 5 days ago. The option has disappeared for me from eBay specifically when I only made a purchase from the same seller earlier this week and was able to use PAD. Is this a regular issue? I've been able to use PAD for over a year now (since April 2016) and I'm in Australia so the option is available to us here lol I'm wondering if my recently adding a new debit card to my account could have done this? My old card expired on the 1st of Sept. so I updated my new card on the 30th of August and haven't been able to use PAD since then. When I tried to remove the expired card details PayPal won't let me remove them and when I spoke to a call centre officer they said the expired card NEEDS to stay as a backup payment method, but that can't be right as the card is now void and I cannot make payments of any kind with it 😕 ... View more
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