Hi Ybroad,
I am very sorry to hear that this has happened on your account.
You can report payments like this through your account. This is how https://www.paypal.com/gb/selfhelp/article/how-do-i-report-unauthorised-paypal-account-activity-faq1988/1 . When you submit this report the team in charge will investigate and get back to you by email. Don't worry, you are fully covered for payments made without your permission.
Rachael
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