Hi JOHN1962,
Welcome to the community forum and thanks for posting.
If you identify a billing issue with a transaction on your account, we encourage you to report it in our Resolution Center as soon as possible.
Some examples of billing issues include:
You returned an item to a seller or cancelled a transaction with a seller, but haven’t received your refund.
You received multiple charges from the same seller but completed only one purchase.
The charge on your PayPal account is not the same as you agreed to or have on a receipt.
You paid for the purchase using your credit card or bank account, but also have a charge on your PayPal account.
You had a recurring billing agreement with a seller that you have cancelled, but were still billed after the cancellation.
You can dispute the purchase in the Resolution Center. By opening a dispute, you're notifying the seller that you're not satisfied with the purchase and want to resolve the issue.
-Intars
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