16 months later and the problem still exists. However I did get a sort of explanation from PayPal Customer Service on 06 July 2017 : " Thank you for contacting PayPal. Our sincerest apology regarding the inconvenience in adding funds to your PayPal Account. I have carefully checked the status of your account and I can see that your PayPal Account was properly set up to be used at its maximum potentials. However, our engineers recently identified a technical issue in our main system which prevented us from completing and or process your request at this moment. Do not worry as this issue is not limited to your account and I can definitely assure you that it's just temporary. We have already tagged this as a top priority issue since it is affecting multiple number of PayPal users across the country. Rest assured that our highly devoted technical department is actively working to fix the issue at the soonest possible time. " Reply was appreciated but that does not solve the problem. I rely on this monthly Direct Debit to get interest on my current bank account. If nothing is done before the end of the month I'll be losing circa £12 interest which is nothing to PayPal but means a lot to me as I am unemployed ! Please PayPal : get it sorted sooner than later !
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