PayPal Community

Finally a change! The font is still a little smaller than previously, but the column format with options and quantity are back in the same place as before this whole debacle. Thanks for fixing it. Now leave it be! ... View more

I still have to go through and manually write down item specifics on the packing list so my guys don't miss the items. Seriously, PayPal, enlarge the font and change the format, the column format does not work for the information that needs to go in these fields. ... View more

I don't see any change to the font on my end. Crossing my fingers. I have to manually inspect the orders and mark in sharpie what the order option is so we don't mis-package the order. @u30cg wrote: So they fixed the font issue.  At least it's legible.  But I'm still trying to figure out why the layout is backwards.  It's just so stupid.  Whoever designed this  hot mess and whoever approved it should be out selling vacuums door to door because they have no business designing forms.   In addition to being laid out backwards, why does the Quantity column need to be about 20 spaces wide?  I would think 3 or 4 would be more than enough.  Then at least your item description would fit on the same line instead of having amatuerish breaks and wraps to the next line.  I guess it's time to call these idiots again and complain some more.  But its starting to feel more and more like dropping a bucket into a dry well.  The farther away we get from the old reliable form that was apparently acceptable to everyone, the less chance we have of seeing it back I'm afraid.   ... View more

@PayPal_Ashley When will PayPal be changing the Packing List to a more readable format? We have been having shipment errors because the type is too small to read important details. Many PayPal merchants are in quite an uproar about this /t5/About-Business/New-Packing-Slip/m-p/1275890 ... View more

Why are you the only user defending every single thing about this horrible packing slip? It seems to us that you are a PayPal employee. Any of the "solutions" that you are offering are pointless. You're also tagging problems as "solved" but you aren't giving a valid solution. Suspicious. ... View more

If it weren't for brand recognition amongst musicians , I probably would have switched to square already. I like having the option of using PayPal as a payment source, but this packing list snafu is really broken the camel's back. The "per transaction" fee is obnoxiously high for the poor level of service we're receiving. ... View more

The font is still too small. I wonder how many emails and meetings they needed to go through to just do that. Good luck on getting the columns reformatted so that we can read them easily. Or even better, change it back to the old format. And remove the stupid scissor cut line!! ... View more

Also, today I find out that my order is placed by invoice have none of the description information entered on the invoice show up for the item description on the packing slip as well. So my packing slip has nothing on it except for a price, this is horrible! What uses this thing. It needs to be completely taken back to the old version end of story. ... View more

I agree! ... View more