PayPal Community

kernowlass · ‎Jun-08-2017

@Dunlop697 Click on help / contact bottom of this page and the phone option is on the blue band. You need to do it that way so you get the code for when you phone in.

michalstalkoper · ‎Jun-08-2017

even that was a credit card?i recive part of the money whitch came from my pay pal account so I have to wait for rest 3-5 days and it will go streight back to my credit card?

Ycc · ‎Jun-08-2017

Thank you

Jujimufu · ‎Jun-08-2017

@feeblebob The best thing to do here is call customer service. They will have the issue resolved in about 2 mins. Its common when adding a Bank account. Here is the number - 08707 307 191 - Phone Number 0800 358 7911 - Free Phone

Jujimufu · ‎Jun-08-2017

@m_a_r_s_22 I can only think that is what he means. Because there is no way to request a refund. Unless you send him a payment request but the paypal system will pick that up as a goods and service payment so i would say not to do that. He should really just click on refund on his side, Its that easy. He is making you do all the work when all he needs to do is click a button.

Jujimufu · ‎Jun-08-2017

@BA22 If you paid via card the funds will be sent back to the card. That email you received is just the norm. Because PayPal process the payment they will alway ssay its gone back to your account. The fact that the card was used means the refund will be sent back to the card. Same as you pay in store with a card and get a refund it will just take a few days to appear. With the weekend coming up it could be by next week you will see it.

Jujimufu · ‎Jun-08-2017

@pollyowens123 The fees across paypal are standered. But if you have a Business account you can apply for whats knows as Merchant Fees. Scroll down the bottom and go to fees. click 'Selling with PayPal' and click based on total sales volume This will show you the merchant fee rate. 🙂

jfarcher · ‎Jun-08-2017

Its strange as I only see the refunds in the PayPal app on my phone. I see several entries similar to: "Bank Account Refund sent" -£1.73 one for each of the failed payments.

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