I listed an item for sale brand new with 'no returns' but the buyer has sent it back even tho PayPal closed the case in my favour 'Thank you for the information below. I have now received the Helo by post sent back to me with no warning. I advise this buyer not to send it to me. The buyer did not respond to your request for more information so I am now in a quandary. What should I do with this Helo as it has now been used? I followed all the rules. What do I now do with this - do I have to refund the buyer even though the buyer did not follow the PayPal resolution centre rules, no tracking number etc, it just arrived after the closing date of the resolution centres rule. I look forward to some advice. regards
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