Hi I am struggling to approve my new bank account or remove my old one. Whilst trying to approve my new bank account it says to use the 4 digit code from the 0.01p deposit in my new account - which i have not received over 24 hours. There is no option to request a new code etc? Also when trying to remove my old bank account it says I cannot due to a current transaction however nothing is showing ? I have an monetary amount which is pending to be credited to my new account however I cannot approve the account. Tried to call the customer services however I can only get through to a robot. . . Any help would be much appreciated. Thanks
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