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Grampy · ‎Feb-14-2017

Payment of return shipping by the merchant, when there is a problem with the goods, is standard practice these days in online sales. No reputable seller, e.g. Amazon, Zappos, etc., would fail to pay the return. Modlily is simply a scam.

Grampy · ‎Feb-14-2017

Regrettably, I did not purchase this through eBay or with a cc. I am resigned to just "eating" the loss.

Grampy · ‎Feb-14-2017

I need help. Pay Pal has closed my dispute since the merchant (Modlily) has offered me a so-called "full refund" for the item they sold me (~$28) that was falsley advertised. But! They are requiring me to pay to ship it back to China at my expense, before they issue the refund. They informed me that I am "responsible for shipping and handling costs". That shipping will cost me >$60! Modlily refuses to pay for return shipping even though they know the item was not as advertised! I suspect they know that most people will just drop the whole thing and accept the faulty goods. Can this dispute be re-opened? Am I stuck? Thanks.

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Re: Help! "Full Refund" Sure! Not When Return S...

Re: Help! "Full Refund" Sure! Not When Return S...

Help! "Full Refund" Sure! Not When Return Shipp...