I already returned their defective product for which they asked me to pay for return shipping and that they would just reimburse / refund me the return USPS shipping fee. They already got the item and they still wouldn't give me the 2 refund - one for the defective phone that I returned and one for the return shipping fee. I sent them emails but the response time is so slow and very delayed. I never got any response until I decided to do the useless live chat that does not cater to "aftersales" supposedly. They still refuse to send me a refund whereas the first time I sent them an email about the defect, they said they would issue a refund for the phone and then later for the return shipping fee. So, they already got the item and they are still delaying everything. This company is a sham and a scam. PayPal didn't accept my disputes for the item's price and the return shipping fee that geekbuying promised to refund. I demand a refund of $144.99 (defective phone) and $23.50 (return shipping fee that I paid for only because geekbuying promised to refund the amount). The service, response and refund is very very delayed. Order No.: 4378080 USPS Tracking No.: UA102697848US
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