A few months ago, I purchased 3 virtual items from a game server. After a long time of trying to get in contact with the seller, I disputed the purchase. The seller claimed they are not associated with the organiztion I had purchased the items from and threatened legal action if I filed a claim against them. After I submitted my claim, he provided "tracking information". In my experience, you can not have tracking information for a digital good. PayPal allowed the scammer to keep $100 of my money even though the seller admitted he was not part of the organiztion I had bought the items from. I have 2 questions: I heard PayPal was supposed to be awesome with their customer protection, but they let me get scammed for $100 by someone who openly admitted he was not part of the organization and could not give me my items. Why would they let me get scammed? Why did they close the case and not let me either a) see the evidence or b) dispute the evidence with MY OWN evidence?
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