PayPal Community

The PayPal Here Mobile Card Reader is compatible with select iOS, Android, and Windows 8.1 tablets and smartphones. The PayPal Chip Card Reader can be used with any Bluetooth-enabled iOS or Android mobile device running PayPal Here. iOS You can use iOS (iPhone 3GS and later) devices running iOS version 7.0 and later and iPad devices running iOS version 7.0 and later. Android An Android device running PayPal Here will need to have: • Android version 4.0 (Ice Cream Sandwich) or later • 3.5 mm headset jack with microphone • Support for Location Services • Internet access (via WiFi or cellular data network) Android Tablets PayPal Here is supported on many Android tablets. See the list below for some of the compatible devices. • Samsung Galaxy Tab Pro • Samsung Galaxy Tab 2 • Samsung Galaxy Tab 3 10" • Samsung Galaxy Tab 2 7" • Samsung Nexus 10" Windows-only compatible with the PayPal Here Mobile Card Reader PayPal Here is supported on many tablets and smartphones that run Windows 8.1. See the list below for some of the compatible devices. • Surface Pro 3, 2, and RT • HP Elitepad 1000 • Asus Vivotab Note 8 • Dell Venue Pro 8 • Nokia Lumia 1520 • Nokia Lumia 830 • Nokia Lumia 635 • Nokia Lumia 630 • Nokia Lumia 520 • BLU Win HD No worries if your tablet isn’t shown; a quick app download and reader test will indicate whether PayPal Here works with your tablet. We recommend doing this prior to purchasing a new device just to be sure it is compatible. ... View more

Here is a quick checklist to help troubleshoot: If you are using iOS 7, make sure to update your microphone settings. Settings > Privacy > Microphone > PayPal Here > On. Make sure the app recognizes the card reader. Make sure you are connected via Wi-Fi or Data Plan and have a strong connection. Make sure your phone is not in a case. Make sure your volume is turned all the way up. Make sure your Location Services is turned on. Make sure your Bluetooth is turned off. Make sure you have launched the app before inserting the card reader. Make sure the card numbers are facing the PayPal logo when swiping. Make sure the app is up to date. Make sure you are in the U.S. The app will not work outside of the country.   If you need technical assistance or you would like to report an issue with the PayPal website’s functionality, here’s how to submit a ticket to request assistance from PayPal’s Merchant Technical Support Team: Go to https://www.PayPal.com/MTS Click Contact Support at the bottom of the page. Fill out the information requested in all required fields. Click Continue to submit your ticket. Severity – How the issue is impacting you, for example: (1- if you are unable to receive payments to 5 - if you just asking for information).  In the dropdown select the appropriate option that you are contacting MTS about. Environment – live, if the website has been active for a while, or integration if you are still in the process of developing the website.  You will select the option in the dropdown. Select the product that you are having issues with. Select Merchant Services if it is a Pro, Payflow, Advanced or any other credit card processing issue. Make sure you add the URL of your website if this is a website issue. If you are using a 3rd party shopping cart select the cart or other if you customized your own or using our shopping cart. If you have a manager account at manager.paypal.com make sure you enter your manager login information and the partner. We recommend you upload a screenshot of the issue as this will help the technical department resolve it faster. After you submit your ticket, we will send a confirmation email, and a technician will be assigned to help you. The technician will contact you by email and provide you with any updates. You have the option of creating an account on the MTS ticketing website. This will not affect your PayPal account in any way, as these sites are independent from each other. Creating the MTS ticketing account will organize your ticket communication for future reference. To create an MTS ticket account, go to www.paypal.com/mts and click Contact Support at the bottom of the page. Fill in the fields marked as required (as well as any optional information you wish us to have) and click Create Account. This will log you in to the ticketing account. Any ticket that you create while logged into the account, will be stored for future reference ... View more

There is only one company so far that can integrate a shopping platform with paypal here. The company offered via paypal is Vend. If you already have you platform with wordpress, they do not have a integration system with paypal Here. ... View more

Call customer sevice, they will assist you Go to https://www.paypal.com/help and click "Call Us" ... View more

You NEVER want to give that information out! Its just a sensative as a social number or credit card number. There is a reason paypal has you validate you are the account holder now when requesting them. You are giving out information to your website that can expose you to website takeovers and hacking. ... View more

Managed users are only able to log into the APP paypal HERE or it can be used to give other people in your company authorization to speak with customer service. You would not be able to have anyone log into your account using the username and ID. ... View more

Classic accounts: Log in to your PayPal account. Find the USPS payment for which you created the label on the Summary or Activity pages. Click Void Label near the bottom of the page. Click Void Shipment. Here's how to void one or more labels printed from PayPal Multi-Order Shipping: Log in to your PayPal account. Click Multi-Order Shipping under "My account tools" on the right side of the page. Click History near the top of the "Multi-Order Shipping" page. Select the date range next to Search. Select the transaction of the label you want to void. Click Void. Log in to your PayPal account. Find the USPS payment for which you created the label on the Summary or Activity pages. Click Void Label near the bottom of the page. Click Void Shipment. Here’s how to void one or more labels printed from PayPal Multi-Order Shipping: Log in to your PayPal account. Click Multi-Order Shipping under "My account tools" on the right side of the page. Click History near the top of the "Multi-Order Shipping" page. Select the date range next to Search. Select the transaction of the label you want to void. Click Void. Business accounts: You can void a United States Postal Service shipping label any time within 48 hours of creating it. You cannot void a label more than 48 hours after you create it. Log in to your PayPal account. Find the USPS payment for which you created the label on the Summary or Activity pages. Click Void Label near the bottom of the page. Click Void Shipment. Here’s how to void one or more labels printed from PayPal Multi-Order Shipping: Log in to your PayPal account. Click Tools at the top of the page. Click Multi-Order Shipping under "Manage your business." Click History near the top of the "Multi-Order Shipping" page. Select the date range next to "Search." Select the transaction of the label you want to void. Click Void. If you are past the 24 hour deadline only an associate can void the labels. They can track the labels and make sure they were not used and submitt a refund request Void timeline: 15 calendar days on shipping labels for Priority Mail, Express Mail, First-Class Mail Parcel, Express Mail International, and Priority Mail International. 21 calendar days on shipping labels for Media Mail and Parcel Select. UPS labels automatically void after 5 days of non use. ... View more