The agency that oversees PayPal is: After first contacting PayPal, Inc., if you still have an unresolved complaint regarding the company's money transmission or currency exchange activity, please direct your complaint to : Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov
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I filed a claim w/PayPal because a metchant "DressLily" seemed to be "fishy". I paid $70.19 for Christmas items for my sweet little boy and received 2of5 items after escalating claim. PayPal closed my claim because "Hassan/DressLily" sent PayPal tracking info. I received 2 of 5 items I paid for and they are KNOCK-OFFS! I can't seem to get through to paypal to send addl. info regarding my case. They automatically sided w/merchant. The items are BAD KNOCK-OFFS! Anyone offer advice how to re-open claim? I will have to report paypal to gov. agencies. Anyone else have similar problems?
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