I purchased a pair of shoes with my paypal debit card, it took the money from my paypal balance and the website shipped my shoes. When I recieved them I later learned that they were fake. I was told to start a dispute, but when I go to it says "This transaction cannot be disputed at this time. This is usually because the transaction has not yet been completed. If this is a completed transaction, please double check that the Transaction ID you selected refers to a payment that you sent." I have no clue what to do in this situation, please help
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