I just now found a loop hole to this exact problem tho it requires you to change your current password, instead of attemtimg to login press the "need help logging in" button or the "forgot password" then go through the proccess to get the email sent after you do this and enter the code that is sent to your email it will ask you to verify by either entering your card number, or answering your questions then BAM! you will be into your account. just remember to update your password as soon as you get in. 🙂 hope this helps.
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