Hello All, My paypal account was permanently limited a few weeks back! I was making good sales on ebay and privately also. As any seller knows, you will always get some sort of error one way or another. The last 2 months I had a huge turnover rate. Unfortunately some of the items I sold did not work. I fixed all my customer complaint issues, giving them more than what they originally paid in certain circumstances! When I first called, some idiot rep from paypal called, told me my account has been 100% banned and won't do anything at all to give me any information! I called more than 3 times because obviously I am not going to let them have their way like this. In the end I was put into a loop, they told me to appeal using the message centre. Everytime I do that, I get an automated response telling me to call them. I thought the message still would have gone through but no response from them in a long time. In total I have sent more than 4 long written messages and spent more than 30 minutes on the phone with them! As frustrating as it may be, nothing has happened yet. My permanent ban was made because they think I am selling counterfeit items. Anyone that sells on ebay, especially goods that are sent digitally know that customers can ask the dumbest questions, and sometimes they don't read the description and blindly just buy the products. I have sent over 1000 messages to customers trying to explain everything and sort everything out for them, as well as give refunds when the product has not worked. So I have over 500 transactions on paypal, and they counted 5 out of the 500, and assumed my items were counterfeit. I was also told that there was activity in the past that led us to make this decision, but I have not done anything of the sort. I have been asking them over and over again for the exact reasons and guess what? They won't tell me anything. Even if PayPal unblock my account, I will not be using them ever again. It is clear as day that all they care about is themselves. It is really disgusting. Everyone talks to customer services and you always get a friendly person on the line most of the time. Paypal reps, right after reading their file on me, just start thinking I am some sort of scammer, and are no help at all. Extremely rude, arrogant idiots. They tell me 'obviously we won't block your account for no reason'. I am still waiting for their stupid reason.
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