I as well am extremely frustrated over the e-mails received on this without any way to validate except to wait on hold for 26 minutes only to be told that upper management made the decision to not update the student account pages with their recent update. No further explanation as to what prompted this decision. Very poor timing with school starting if you use this for your kids under 18 who are driving and use this for your piece of mind if they need money while they are away from home. Very disappointed in how this was handled by PayPal. My kids have had these since they were 13 years old and family paid them for babysitting, grass cutting, etc. on the cards rather than dealing with cashing checks and carrying cash around. Pitiful communication from a company that has been around too long to treat loyal customers this way.
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