We have used PPH for our small artisan shop for over a year. It has happened 3 different times. Each time is very frustrating. I use these 'canned' reports to pay the indiviudal artisans. The format is perfect. The ones you can download from a PC are not very helpful. But that is what I'll be doing this afternoon in order to get the figures to pay the artisans by August 15th. I finally got thru to a supervisor that understood that these Sales Detail and Product Detail reports were unique and not something I could get in a download on a PC. She was helpful, but said it was a known issue and was being worked on. She was going to see if there was anyway the reports could be emailed to me. As of yet I've not seen them and as of this morning the Sales Report function in the app is still not working. It would be great if these 'canned' reports were accessible as a download from a PC. Well better get to it. The artisans would like to have their checks on time.
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