PayPal Community

Hi there,   Welcome to the PayPal community.   As your question is very account specific, I would advise you to contact our customer care department who can help you further. If you are having problems contacting us by phone, you can also contact us via our Facebook Page or Twitter @askPayPal.   -Donna     ... View more

Hi there,   Welcome tot he PayPal Community. I see you have not had a response from any of our users to date. maybe I can help.   That is strange. Once documents are uploaded they are attached to your account automatically. If you click into the Resolution Centre you should see the options to upload the information. If the steps show as completed, however you are getting notifications that they have not been received I recommend contacting customer service who can assist you. The number can be located under the Contact tab at the bottom of your account.   I hope you get this resolved soon.   -David R ... View more