I am hoping someone from PayPal will read this post and act accordingly. Please don't reply back with 'Get in touch with us through the 'Contact Us' form in your profile.' We all know how much of an inconvenience that is. I have been 'talking' to automated messages for the past one week plus the call charges are just too high (plus being placed on hold for an unimaginable amount of time). My account was limited about a week ago when I was trying to pay for an invoice. Over the past week, I have tried (without any prospects) to reach out to the customer care in a bid to have my case resolved. It seems like every other email I have been sending through your 'Contact Us' page has been received by someone entirely different each time. So far, I have had more than three guys replying to my message (some of them automated), and each of these responses typically offers no help to my case. One such email requested for additional information (a utility bill) to solve my case, and the funny bit is that I had already uploaded the said document in the resolution center. If you can, kindly check my case PP-004-698-599-079 and see all the docs uploaded in the resolution center. I run a small business (online freelance services), and I am also a freelance writer. If you take a look at my transactions, they are all clean funds received from honest individuals. One of them is even from a known company, Ultius Inc (where I work as a freelance writer). There are also a couple of emails that I sent to your support department and they haven't been helpful so far. You can check out the email threads, the back and forth communication. Please help, the case ID is mentioned above. I have a client to attend to, but his funds are held in my account due to the limitation.
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