Hi all -
Thanks for reaching out to us here. I am sorry to hear that you are having issues with this. This is something that we would have to take a look into your account regarding. You can either find a number to contact us at by logging into your account and clicking "Contact Us" at the bottom of any of our pages. Feel free to reach out to us through Facebook or Twitter as well. We would be happy to take a look into this for you.
- Adam
... View more