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since ‎Feb-25-2016
Kangin
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Re: Does PayPal make charges on refunds?

by Kangin Contributor in About Protections (Archive)
‎Feb-25-2016 01:19 PM
‎Feb-25-2016 01:19 PM
Thank you for all your help.    No, I cancelled the sale after the buyer's delivery man refused to come and collect the item from my village.    The buyer accidently still paid me via Paypal and wants his money back. I was just checking the situation re: fees. Thanks again. ... View more

Does PayPal make charges on refunds?

by Kangin Contributor in About Protections (Archive)
‎Feb-25-2016 11:34 AM
‎Feb-25-2016 11:34 AM
Hi, I need some advice re Payapal charges on refunds.   I advertised and sold a cabinet for £36 but the buyer messed me about. He wouldn't pay by paypal telling me that he would pay on collection instead and then, after two weeks,  his driver claimed he couldn't find my village to make the collection.   Pigged off, I contacted the buyer and told him I was cancelling the sale and giving the item to charity. Which I did.   Then strangely, the buyer paid me the money by accident even thoguh we had canelled the sale. He then contacted me to ask me to refund the money.   I am happy to do so, but am concerned that this ridiculous situation is going to leave me out of pocket re: the Paypal charges. It's only £1.34 but there is a clear principle at stake here.   I cannot find anything on the website which explains what happens re: charges in the case of refunds.    Please can someone tell me what I need to do?     ... View more
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