Skip to main content

PayPal Community

  • Dashboard
  • Send and Request
  • Wallet
  • Business
  • Help
Log in
  • Welcome
    • Guidelines
    • News and Events
    • Suggestions for PayPal
    • General Discussions
  • PayPal Help Community
    • Managing Account
    • Transactions
    • Wallet
    • Security and Fraud
    • Products & Services
    • Reporting
  • MTS Community
    • PayPal Upgrade Community
    • PayPal Payments Standard
    • REST APIs
    • NVP/SOAP APIs
    • SDKs
    • Sandbox Environment
    • PayPal Reporting
    • Payflow
    • Ideas for MTS
    • Client-side Integration
    • Server-side Integration
  • The Archives
    • PayPal Help Community Archives
      • Managing Account Archives
      • Transactions Archives
      • Wallet Archives
      • Security and Fraud Archives
      • Products & Services Archives
      • Reporting Archives
    • Help Community
      • PayPal Basics Archives
      • Payments Archives
      • My Money Archives
      • My Account Archives
      • Disputes and Limitations Archives
      • Products and Services Archives
      • PayPal Credit Archives
    • Merchant Community
      • Merchant Products
      • Business Tools Archives
      • Reporting Archives
      • Managing Risk and Fraud Archives
    • Help Archives
      • About Business (Archive)
      • About Payments (Archive)
      • About Settings (Archive)
      • About eBay (Archive)
      • About Protections (Archive)
      • About Products (Archive)
    • Social and Your Voice Archives
      • Off Topic (Archive)
      • My Feedback for PayPal (Archive)
    • About PayPal Archives
      • Watercooler (Archive)
      • Tax Information (Archive)
      • Fees (Archive)
      • eBay and PayPal (Archive)
      • Coupons and promotions (Archive)
    • My Account Archives
      • My account settings (Archive)
      • Account limits and verification (Archive)
      • Account balance (Archive)
      • Bank accounts and credit cards (Archive)
    • Payments Archives
      • Sending money (Archive)
      • Receiving money (Archive)
      • Refunds (Archive)
      • Donations and Fundraising (Archive)
    • Disputes and Security Archives
      • Disputes and claims (Archive)
      • Fraud, phishing and spoof (Archive)
    • My Business Archives
      • Merchant services (Archive)
      • Reporting and tracking (Archive)
      • Shipping (Archive)
    • PayPal Products Archives
      • PayPal Debit Mastercard (Archive)
      • PayPal Extras MasterCard (Archive)
      • PayPal Mobile & Other Services (Archive)
      • Student Accounts (Archive)
      • Bill Me Later (Archive)
    • Getting to know PayPal
      • My PayPal account
      • Security and protection
    • Receiving and sending money
      • Buying with PayPal
      • Selling with PayPal
    • PayPal Here UK
      • PayPal Here News and Events
      • PayPal Here Community
      • Chip and Pin Card Reader
      • PayPal Here App

The Community Forum will no longer be available starting June 30, 2025. Please note that the forum is now closed for new posts and responses, but previous posts will remain accessible for review until June, 30 2025. For comprehensive support options, please visit PayPal.com/HelpCenter
Merchant Technical Support: For technical support and related questions, please visit our Technical Support Help Center or Developer Central

If you want to report illegal content under the EU Digital Services Act, please do so here

since ‎Feb-08-2016
yoaerez1
yoaerez1 Contributor
Contributor
5
Posts
0
Kudos
0
Solutions
Your 3rd PayPal Anniversary
Your PayPal Anniversary
The Return
Ice Breaker
Active
View all
Latest Contributions by yoaerez1
  • Topics yoaerez1 has Participated In
  • Latest Contributions by yoaerez1

M account got limited and I'm under 18

by yoaerez1 Contributor in Limits and verification
‎Jul-26-2016 05:31 AM
‎Jul-26-2016 05:31 AM
So I have a bit of a problem.  Yesterday I could'nt buy things with my paypal account unless it's from ebay or target. I called paypal and asked them why, and they said they'll look into it.  Today I got an email saying my account was suspended and I have to send them my I.D and credit card statment. The problem is I'm not 18. Is there any way around this or do I have to wait 180 days until I can get my money back? I have like 2000$on it (I know it's stupid to have that much money on your paypal) and I don't really want them frozen for 6 months. I have an I.D but if I send it to them they'll probably see that I'm not 18. Is there any way that I can just get the money from the account to my parents bank? They can give their I.D and information. Can anyone help me??? And before someone says "you should've waited 'till you're 18 to open a paypal" let me ask you this. Did you read the whole paypal terms of service? I never knew that you can't open a paypal account if you're under the age of 18, it never asked me for my birth date or anything. I read other people posts here and it's apperantly on their "terms of condition".   Please I buy and sell constantly on that account, but I want to lose it and get my money back, rather than wait 180 days till I get the money and the account will still be deleted.   Paypal says they found "some unusual activity on the credit card linked to your PayPal account." but why do I need to show my I.D for this? Why can't I just show my credit card statment?   When I look at the requierments I need to respond to, when I click on "Photo I.D" it says "To help confirm your identity, please send us a copy of your photo ID that shows your name and address." So if all they need from my photo ID is my name and address, why are they demanding my whole photo ID with everything?   Please help me, I don't want to have to worry about those 2000$ for 6 months. ... View more

Re: Sorry, this payment option isn’t available

by yoaerez1 Contributor in About Payments (Archive)
‎Jul-22-2016 12:53 PM
‎Jul-22-2016 12:53 PM
It's not a problem with the merchent, I can't buy anything on ebay. It doesn't matter who the seller is, I always get the same error message. ... View more

Re: Sorry, this payment option isn’t available

by yoaerez1 Contributor in About Payments (Archive)
‎Jul-22-2016 12:52 PM
‎Jul-22-2016 12:52 PM
Nope the phone support doesn't work on weekends here ... View more

Re: Sorry, this payment option isn’t available

by yoaerez1 Contributor in About Payments (Archive)
‎Jul-22-2016 12:42 PM
‎Jul-22-2016 12:42 PM
The phone support isn't open until Monday, which is three days from now. I really can't wait that long for personal reasons so I'm looking for any other ways to complete my purchase ... View more

Sorry, this payment option isn’t available

by yoaerez1 Contributor in About Payments (Archive)
‎Jul-22-2016 10:33 AM
‎Jul-22-2016 10:33 AM
Hello. I recently had some problems with my account, I couldn't get in it without confirming my identity and it wouldn't let me confirm it. I eventually had it fixed by calling paypal and having them look at my account, and I got the account back. I paid and recieved a few payments for some time and suddenly I got an error message from ebay saying I couldn't pay with paypal. It said: "Sorry, this payment option isn’t available. Here are your options: Select a different payment option. Contact PayPal customer service to resolve this issue." I emailed paypal before and they never answered me, and I can't wait till monday morning to get it back. I tried deleting history and cookies, tried to pay with the ebay iphone app, tried using another browser, computer and search engine, nothing works! ... View more
Paypal Logo
  • Help
  • Contact Us
  • Security
  • Fees
  • © 1999-2025 PayPal, Inc. All rights reserved.
  • Privacy
  • Legal
  • Cookies
  • Policy Updates

The money in your balance is eligible for pass-through FDIC insurance.

The PayPal Cash Mastercard is issued by The Bancorp Bank pursuant to a license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC.

Powered by Khoros
Welcome to the PayPal Community!