I bought a kitchen set from the range , when it arrived the parts didn’t fit together and it was not made properly . I contacted the range but they took days to get back to me . I decided to open a case with PayPal and the range soon contacted me to arrange sending it back . The range received the item and acknowledge the return where they said they were starting the refund . However PayPal closed the case in their favour as PayPal didn’t have the tracking info . Surely the range are still going to refund me seeing as they’ve emailed me to say they’ve received it ? Cheers
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