I recently sold something on 11/12/15 and the item was promptly shipped out on 11/13/15. Tracking states the package was delivered on 11/16/15 but this morning I received an email stating the payment was being reversed by the buyer's bank. I've spoke with the seller and they claim they have not filed or opened any cases against me for that amount and were not aware of the situation. I have provided paypal with the tracking number, a picture of the label receipt stating the correct shipping address with the matching tracking number, as well as a screenshot of my seller claiming they never opened a case against me? Is there more I can do to resolve this case? Does my seller have to contact their bank and ask them to cancel the reversal?
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