Hello @alub62,
Welcome to the PayPal Community! I'm sorry to hear a recent transaction didn't go through quite as you had expected. Thank you for advising on the steps you've already taken. At this point, if you funded the card with your bank or external debit / credit card, I'd recommend reaching out to that card company / bank to see what dispute options may be available.
My apologies for the inconvenience this may cause,
- Jon K
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