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since ‎Sep-05-2015
john5220
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  • Latest Contributions by john5220

Family member getting error trying to send money t...

by john5220 Contributor in About Payments
‎Aug-02-2017 08:21 PM
‎Aug-02-2017 08:21 PM
Do I need to confirm credit card to receive paypal money?   Family member from the USA is trying to send me $800 on paypal but he keeps getting this error everytime he tries to send me money. "Your recipient is not able to receive funds at this time. Your recipient must first set up his or her account to receive funds" I have tried literally everything short of confirming my credit card. But this requires me to get the statement with the 4 digit code but I am not sure if this is the issue? He had paypal look at his account and they said his account is fine and has no issues so the problem has to be on my end. I am from Trinidad and Tobago and yes he is putting in my country correctly. Yes I can use paypal just fine to shop online, yes I already have my credit card linked to my paypal, yes I clicked US currency as my primary source, I am lost now on what the heck to do. Not sure if confirming my credit card will fix the issue?   I have been using my paypal account for more than a year now to purchase stuff online. It has always worked, so I assume my account is already activated. I have given up and I have no idea what to **bleep** to do now. I tried emailing paypal but no answer yet If I could just get rid of paypal and never use this horrible service again i would but unfortunately its the only option my country has for this type of stuff. Can't receive money anyother way except maybe a international wire transfer.     ... View more

Re: Will my steam refund go back to pay pal accoun...

by PayPal Employee PayPal_Rachael in Refunds and cancellations
‎Feb-03-2017 09:57 AM
‎Feb-03-2017 09:57 AM
Hi izzzzzz6,   Thanks for posting.   When you are refunded for a payment that has been made with your card, the refund will always go back to the same card even if it has been deleted or has expired. If your card has expired the bank will normally transfer the refund to the replacement card but you could call them to check this.   If you refund was pending though it sounds like you made the payment directly with your bank account rather than with the card. If that is the case, the money will be added to your PayPal balance as soon as it clears.   I hope this information is useful. Rachael ... View more
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