PayPal Community

Having the same issue - why does Paypal not close this down. ... View more

Thank you for responding. As much as I admire your reply for being innovative, I shouldn't have to do that. Since PayPal wants to be mediators, they should have to provide me with information I can read. T ... View more

I have tried to call, but the automated system tells me there is no one available to assist me with my situation. I have sent a message, however, PayPal Assistant refers me right back here so I don't even know if anyone is even getting the message. Their Facebook messenger replied saying it didn't understand me. I've sent them a private message on Twitter and got a reply saying their reply will be delayed due to Covid-19. I'm pretty sure I'm going to have to call my bank for this one.  ... View more

@woo191059    You would need to contact customer services for an English version of the address. Chinese sellers will do everything possible to stop any returns. Failing that if you lose any dispute you may have the option of a chargeback if you funded your Paypal payment that way. Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages... 1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter. ... View more