Hi Duke, I know it's very hard to make a formal letter in this case, but what I do is I just tell the whole story / problem and the conflict to verify on my part. Like for example, 'I don't have a credit card to verifiy my account so I tell them that how can I verify my paypal without a creit card to use in it? And how can I complete the step you gave me when I wasn't able to make an actioon?' Because if you do have a limited access on your account, you can't able to add or remove a credit or bank account. A simple question for them is a way that can help paypal support to help you easier to solved your problem. And lastly, I just don't get the one way communication aroud. I also used to send a message on they're facebook page. That's way more faster to talk to them rather to send an email on paypal support that sometimes I think only answering machine that talk to me. Because it always the same answer gave me with different question. Sound funny But it's worth waiting, so be patient. Remember that when you calm your self you have a more time to think. Hope this help you out! All the best, ichie
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