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since ‎Feb-24-2015
nunodasilva
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Latest Contributions by nunodasilva
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  • Latest Contributions by nunodasilva

Re: Be Aware that Paypal DOES NOT help you in case...

by nunodasilva Contributor in Getting started!
‎Feb-24-2015 02:23 AM
‎Feb-24-2015 02:23 AM
Wow, that reply from a volunteer is priceless but then again not surprising. Now I understand! Thank you ... View more

Re: is this fraud or a crime?

by nunodasilva Contributor in Disputes and claims
‎Feb-24-2015 02:22 AM
‎Feb-24-2015 02:22 AM
The same happened, Paypal will wash their hands of their responsibility so contact the police, Paypal will side with the buyer, in my case the fraudster and will not care that you were victim fo it. Contact the police asap.I have proof of postage, i have emails from him stating that he bought the item but Paypal doesnt care, actually in my case Paypal even gave the fraudster the money back so he has both the money and the laptop. ... View more

Re: Not happy with recently handling of a dispute/...

by nunodasilva Contributor in Disputes and claims
‎Feb-24-2015 02:15 AM
‎Feb-24-2015 02:15 AM
Sorry to hear that Lisa but unfortunately Paypal will let you down. They find any excuse to wash their hands of any responsibility even when the case is fraud as it happened to me, even if the policy might indicate that one is not elgible for seller protection, when one is a victim of fraud, one would think that paypla would actually take it seriously, instead I lost £975 plus the laptop that i sold, and what is even worse and that they are not even willing to check the facts that are very easy and clear to see.  ... View more

Re: Scams with Paypal/Royal Mail shutting me down ...

by nunodasilva Contributor in Disputes and claims
‎Feb-24-2015 02:12 AM
‎Feb-24-2015 02:12 AM
Hello, Unfortunately you will be on your own, Paypal did the same to me. I sold a macbook pro and the fraudster as that is what I can only call him, requested a reverse payment. I have proof of postage, I have the email stating that he bought the item from me but Paypal doesnt want to know. Of course they refunded him, so he has £975 from me PLUS my Laptop and Paypal states because it was a personal sale I'm not covered despite the fact that it is an obvious fraud. I sent Paypla the ploce case number but once again they dont want to know. It is shocking but Paypla doesn't obviously take issues of fraud seriously and let them get away with theft literally. I for one will not be sing Paypal and will tell anyone to stay away from this people.    ... View more

Re: Be Aware that Paypal DOES NOT help you in case...

by nunodasilva Contributor in Getting started!
‎Feb-24-2015 02:03 AM
‎Feb-24-2015 02:03 AM
Hi, I am not complaining about you, I am complaining about a company who doesn't take its fraud issues properly. My point is to  make sure people who are scammed not only by fraudsters but also by Paypal know that in Paypal they don't get any help, as if they wanted to, they could easily check the facts, the fact that they are not willing to do so proves to me they do not care. ... View more

Re: Be Aware that Paypal DOES NOT help you in case...

by nunodasilva Contributor in Getting started!
‎Feb-24-2015 01:51 AM
‎Feb-24-2015 01:51 AM
This is a complete wash your hands reply and to be honest I was expecting something better from Paypal. Tis is not a normal situation where theres a mistake or a loss, this is theft and a fraud, Paypla either if the policy states something should be a company that actually protects the well ebig and the transdaction of sellers when they are victims of fraud, your reposnse just tells me that Paypla doesnt care at all about their customers and to be honest seems to be the case. The fact that you are not even willing to check the facts and come to me with this is a policy it is my fault is completely shocking. No wonder fraudsters use Paypla to con people like me, you do nothing to stop them, actually that is wrong, you even give them the money back...Wow well done fraudster, even Paypal is on your side, it beggards belief. Don't you worry, the I already contacted the police so I am doing my bit, it is a petty paypal is not and instead of hleing people who are victoms of fraud, actually seem to be on the side of the fraudster. If this didnt happen to, I wouldnt believe that paypal was able to do something like this. Trully appalling. I will make sure everybody knows the type of company you are and i will complain about you as a company in every single venue I have so that people are aware of what company you are. ... View more

Be Aware that Paypal DOES NOT help you in case of ...

by nunodasilva Contributor in Getting started!
‎Feb-24-2015 01:30 AM
‎Feb-24-2015 01:30 AM
Hello, I have sold a Macbook Pro via Paypal via a personal sale as I am not a business. The person who bought it has now requested a reversal of the payment and Paypal gave it to them despite the fact that I have proof that I posted and proof via email that he indeed bought the item form me and for that Laptop. After discussing that with paypal they are now washing their hands saying that due to policy they cannot reimbuerse me for the monmey as I did via peroinsal sale and therefore I am not eligible for seller protection.  I find that absdolutely shocking. I have given them the police case number as I am following it through via the police and I have as stated above the postage proof and the emails stating that he bought the item from me. What I fgind even more worrying is that Paypal is not even willing to check the facts and just gave the person, who I can only call a fraudster the money. That person has now the money and the laptop and Paypal is very happy to just let things go. I am coming here to make sure nobody falls for Paypal again and as far as I am concernd they are as bad as the fraudster for continuing to allow this to happen and for above all, after I stated what I did, not even be prepared to check things. It is appaling and it shows the type fo company they are. They seem to be quote happy to aid a fruadster to get away with theft literally. This is not fair and it is not right. Paypal I still expect you to do the right thing. I guess I will and everyone will know what your company stands for when you reply to this message. Thank you, Nuno da Silva   ... View more
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