Before I purchased the shipping, I read the FAQ on the following page: https://www.paypal.com/webapps/mpp/security/paypal-funds-availability The FAQ includes the following question and answer: Q: Can I pay for shipping with money in my pending balance? A: When you print labels and pay for shipping through PayPal or eBay, the cost of shipping is released from your pending balance shortly after purchase. Printing labels on PayPal and eBay is free. You pay only the cost of shipping the item. This helped me decide to print the shipping labels before going to the bank. Instead of being charged to the pending balance, it went to the bank account which lacked funds because I followed the FAQ. My first call resulted in a similar "it's eBay" comment, but the FAQ clearly specifies PayPal and eBay. I talked to a supervisor, and she did release the funds to avoid another overdraft. The original overdrafts, a total of $4.50, have caused a $72.00 NSF fee from my bank. The FAQ fails to mention clicking any check boxes or any specific action that needs to be taken to pay for shipping with the pending balance. For that reason, I strongly feel PayPal is responsible for the mistake. If the FAQ was not there, I would have made a $5 deposit in my bank account. So far, I've not encountered a helpful solution. Perhaps knowing you're not alone with this problem can help your stress levels.
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