PayPal Community

Hi Dian Re your post.   " Thanks you for posting your question here in our community.   If you pay through an UK PayPal account there can indeed be fees paid as USD is not a local currency. If you have a card added to your UK PayPal account the currency that we would use is GBP. If you make a payment in USD we will deduct the money from GBP from your card and convert it into USD in order to send the payment. These currencies are probably causing the difference that you see. The best solution would be that when you send the payments and you get the payment overview to choose the option there that you would like the card to exchange the currency for you. This way you will prevent extra fees . So change the currency option in the payment overview just before you agree to the payment.   I hope this information helps." Dian   I have now used the method that you suggested & it does appear to have worked as you said it would.No sign of any add on charges.   Thanks   Cliff ... View more

Thanks for your reply,i contacted customer service by 'phone.He had the figures to hand of course.There is a column headed Paypal on my accounts page at the card suppliers website,against each item is a figure in Pounds.   I asked about this & he used a conversion rate used at the time & came up with figures that i could remember as the dollar figures i had paid at the sellers website. ( i still do not understand why a conversion was used,the items were in US $ & my card is loaded in US$ ) unless it was being converted back to pounds for GBP website ) So he was saying that Paypal had not added anything the prices i'd paid at the checkout point.   Back to square one i guess,haven't been back to query it again at card supplier yet. ... View more

Thanks for your reply,everything is ok. ... View more