PayPal Community

My notifications have started to re-appear, but 24 hours late. ... View more

Same here. Last email Saturday 1530 UK time but 8 transactions receiver in the mean time ... View more

Since my post on 20 August, the notification emails started up again about 3 or 4 days later and I have not had any problems since.   A friend of mine who knows about such things says that the problem is likeley to be "upstream" from the Paypal outgoing mail server(s). At some point in the chain, long before it reaches our in-boxes, one of the many spam filters decides that there are too many notification messages coming from the same source, and they get black-listed, and therefore not delivered at all.    If this is the case, it is down to Paypal to get themselves de-listed from the relevant black lists. No easy task I would imagine. ... View more

I've got the same problem. It started a few days ago. But here are a few strange things about it.   1) On our website we allow people to use Paypal buttons to "Add To Cart". We used to receive an enail notification but these stopped earlier this week. 2) However, on a test, I got someone to "Send Money" to my primary email address, and an email notification was received OK. 3) This morning I installed the Paypal app on my Android phone. A customer made a purchase through the website in the normal way, and the mobile app sent me a notification. But, again, no eMail was received.   If someone from Paypal is viewing this perhaps it will give your technical guys some pointers to fixing the bug.   Ian ... View more

This has also happened to me over the last few days. A search of this (and other) Paypal forum will reveal that it's been a problem knocking around for a few years. It happened to me before, and then the notifications came back again. Like you, I have checked and my settings are OK.   Paypal must be aware of this, but it would be nice to get an update! See this discussion:   https://www.paypal-community.com/t5/Adding-and-updating-info/Not-receiving-emails-from-PayPal/m-p/440811#U440811 ... View more