PayPal sent this out on 9/23/14. And last but not least, you'll see some updates to our User Agreement that go into effect November 18, 2014. If you're interested in all the details, take a look at our Policy Updates Page. Here are the highlights: • We're increasing the time for buyers to file merchandise disputes (Item Not Received and Significantly Not as Described) from 45 days to 180 days. • We're extending buyer protection to include item not received claims for custom made products. • Because PayPal Seller Protection and Buyer Protection policies may vary from country to country, we're adding language to clarify which country's policy applies when a seller makes a sale to a buyer outside of the U.S. If you use PayPal after the date these changes become effective, we will take that usage as your consent to the changed terms. MY REPLY! How in the World does PayPal/Ebay expect us, the little guys, who have helped build this business from the beginning, to survive if you are going to guarantee that a buyer can take up to six frickin months to file a bloody claim????? It will put me out of what buisness I do on Ebay. Six months!!! Two quick thoughts come to mind as a buyer. I think I will just use it for six months and then send it back cause I'm tired of it. Wow! I can buy something and use it for six months before I have to send it back. It's pretty easy to say that it was "severely misrepresented" if PayPal has a sterling money back guarantee. And please don't try to convince me that buyers don't do this to every major box/department store in this country. Who in the Marketing Department thought this exceptionally brilliant idea was going to be good for the seller? Oh! I get it now! Make me keep enough money in my PAYPAL ACCOUNT to cover my receipts for the past six months, just in case some body opens a claim against me under the new terms you have sent us in your mail dated 9/23/14. How much bank interest money does PAYPAL expect to gain/profit from this braniac idea? I will have to keep enough money to cover any receipt in file for at least six months in case any one of my highest sales results in a bogus claim . I use bogus because there is no telling how many false claims will be filed. The buyer can continue to use the product while the claim is settled and my profit is tied up during that period of time. Ebay better believe that my word of mouth from now on will be NEGATIVE with every conversation that I have about this company and the Bank Of Ebay (PayPal). You can also believe that this memo has been copied and will be sent to every Ebay user on my mailing list.
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