So I ordered a phone from Swappa, which uses PayPal for all transactions. My purchase was insured and it included a signature confirmation. My package was delivered and signed for , but not by me! I do not have it. I called USPS and they initiated an investigation and gave me a case number, because the USPS agent I spoke with looked at the signature and the name given, and said the signature wasn't legible, and instead of giving a name, the person just gave initials. The agent was flabergasted, and said that the signature given should not have been accepted, and he immediately opened up a case on my behalf. I'm not holding out much hope that USPS turns up anything, so I'll be out the money I paid for my phone. Will I have a case with PayPal if USPS turns up a dead end?
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