I sold a Samsung Galaxy S3 LTE on ebay almost 5 weeks ago. 5 days after receiving the phone the buyer said Android/Kies didn't work as the phone had custom software. The phone was mine from new and supplied directly from an EE shop and it did have EE firmware on it. The buyer raised a case weeks later that the phone was not as described. They say the phone is modified and there is no warranty. I never implied in my sale there was warranty. Ebay ruled in their favour and requested they return the phone for a refund. Money was frozen in my paypal account to the amount of the phone and gave me a negative balance.
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